Moving to a new estate, losing a long-time doctor or simply wanting one clinic for the whole family are all good reasons to look for doctors in Werribee accepting new patients. Harpley Doctors is a general practice in the Harpley Town Centre at T20, 1 Hindson Street, Werribee, and new patients are welcome. This guide explains who our GPs are, what a first visit costs, the hours we keep and the few things to have ready before you book. It also covers what to do when a problem cannot wait for an appointment.
Key Takeaways
- Harpley Doctors in the Harpley Town Centre, Werribee, welcomes new patients and walk-ins.
- All consultations are bulk billed.
- The clinic is open seven days: 8 am to 8 pm on weekdays and 9 am to 5 pm on weekends.
- New patients bring photo ID and a Medicare card, and can fill in the registration form before they arrive.
- For a serious injury or illness, call 000 rather than waiting for a GP appointment.
Why it pays to have a regular GP
A regular GP is more than someone to see when you are unwell. Healthdirect’s guide to the role of a GP explains that GPs get to know you and your family over time, and that when you have several health needs your GP can coordinate your care. Healthdirect also suggests that once you find a GP who suits you, it is a good idea to stay with them so they can get to know your health needs.
That is the thinking behind our approach at Harpley Doctors: long-term relationships and familiar faces, supported by a reminder system for preventive care and early detection. Your records are kept confidential and handled under the Australian Privacy Principles.
What to look for in doctors in Werribee accepting new patients
A clinic that has room for you is only the start. Healthdirect lists practical questions worth asking of any practice: whether its opening hours suit you, whether it is easy to travel to, whether it bulk bills or charges a fee, and whether it offers home visits or after-hours options. Here is how those questions apply to us.
- Opening hours: Monday to Friday 8 am to 8 pm, Saturday and Sunday 9 am to 5 pm, and public holidays 10 am to 3 pm.
- Location: T20, 1 Hindson Street, Werribee, inside the Harpley Town Centre.
- Cost: all consultations and procedures are bulk billed. A standard consultation runs for up to 15 minutes.
- Home visits: available for our own patients who are too unwell to come in.
- After hours: when the clinic is closed, call 13 SICK (13 7425).
If the evening and weekend hours are what matter most to you, our post on a GP open on weekends covers how those sessions work.
New to Harpley Doctors? Call our reception team to book your first appointment, or simply walk in during opening hours.
Meet the GPs
Our GPs each list areas of interest, which can help you choose who to see first. A few examples from our team:
- Dr Arezoo Mirzaei (FRACGP): paediatrics, women’s health, IUD and Implanon insertion and removal, cervical screening and WorkCover. Speaks English and Farsi.
- Dr Reda Aboelsaad (FRACGP): chronic disease including diabetes, hypertension, respiratory and kidney conditions, plus men’s health, travel medicine and skin lesion removal.
- Dr Khalida Batool: chronic disease, women’s health including antenatal and postnatal care, mental health, children’s health and minor surgical procedures.
- Dr Mohamed Ghilan (MD PhD): rehabilitation and pain medicine, and sports and musculoskeletal care. Speaks English and Arabic.
- Dr Farzana Yasmin: child health and childhood nutrition, women’s health and mental health. Speaks English and Bengali.
Other GPs speak Persian, Arabic, Telugu, Hindi, Punjabi and Urdu. If you would find it easier to talk through an interpreter, tell reception when you arrive; our page on interpreters and languages explains how onsite and telephone interpreters are requested.
Care for the whole family
Joining one practice means most everyday health needs can be handled by people who already know your history. New patients have access to the same services as everyone else, including:
- routine check-ups and chronic condition management
- women’s health and antenatal care, including cervical screening and contraception
- children’s health assessments, developmental checks and paediatric health care
- immunisations, including flu shots and travel vaccines
- mental health consultations, sports injury management and minor skin procedures
Blood tests are easy too: Australian Clinical Labs runs a pathology collection centre on site, open Monday to Friday 8 am to 12 pm and Saturday 9 am to 1 pm.
How to join as a new patient
Joining takes a few minutes. To make your first visit smooth:
- Fill in the new patient registration form online, or arrive five minutes early and complete it at reception.
- Bring photo ID and your valid Medicare card.
- If your visit relates to a work injury, tell your employer first and bring their contact details.
- Book online through HealthEngine, call (03) 8731 1330, or walk in.
Our new patient registration guide walks through each step and what happens at the first consultation. Once you have settled in, you can also choose to register with us through MyMedicare, the voluntary scheme that links you to a preferred practice and GP. Our MyMedicare page explains how.
Many families looking for doctors in Werribee accepting new patients want the whole household seen in one place, and that is exactly how the practice is set up: children, parents and grandparents can all register and see the same team.
When it cannot wait
A new GP is for ongoing and everyday care. If you or someone with you has a serious injury or illness, call 000 and ask for an ambulance, or go to the nearest hospital emergency department. Outside clinic hours, call 13 SICK (13 7425) for an after-hours doctor. If you are in crisis or thinking about suicide, call Lifeline on 13 11 14 at any time.
Frequently Asked Questions
Is Harpley Doctors taking new patients?
Yes. New patients can book online, call (03) 8731 1330 or walk in. Walk-ins are always welcomed and accommodated.
Will my first appointment be bulk billed?
All consultations and procedures are bulk billed, so there is no out-of-pocket cost. Services Australia explains that with bulk billing the doctor bills Medicare directly and accepts the Medicare benefit as full payment. More detail is on our patient info and fees page.
What do I need to bring?
Photo ID and your valid Medicare card. If you have not filled in the registration form online, arrive five minutes early to complete it.
Can I see a GP who speaks my language?
Our GPs between them speak Persian (Farsi), Arabic, Bengali, Telugu, Hindi, Punjabi and Urdu as well as English. For other languages, tell reception: the practice can request a telephone interpreter, or an onsite interpreter if it is booked before your appointment.
Looking for a GP the whole family can keep? Call Harpley Doctors in the Harpley Town Centre, Werribee, to book your first visit.